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Privacy policy

We appreciate the time you have taken to visit our website.

When interpreting this privacy policy, collective terms like “we”, “our” or “us” are used interchangeably to refer to the website. This website is our property. This privacy policy is an important agreement between the website and all of our users.

  • Introduction

  • This Privacy Policy goes in line with international legal requirements on the collection and processing of Personal Data. The policy informs our handling of user’s personal data to that effect.
  • Anyone who uses our site and services acknowledges they have read and agreed to the terms in our Privacy policy. The responsibility to read the policy is the user’s prerogative and we shall not be liable for claims by users on issues arising within the scope of this policy where the user failed to read the Privacy policy.
  • Definitions

  • “You” – anyone who uses the services on this website. Also means ‘user.’
  • “Personal Data” as per the GDPR means information that distinctly identifies an individual or any other information linked to information that identifies that individual. By signing up for an account, you must provide some personal information.
  • “Visitor” is a general term for anyone who visits our website.
  • Guiding principles on the handling of Personal Data

  • These guiding principles form the basis for our collection and processing of Personal Data.
  • At all times, we shall seek to comply with applicable laws like the EU General Data Protection Regulation (EU) 2016/679 (GDPR).
  • We shall use all the Personal Data we use for stated purposes and not beyond the scope envisioned in the Privacy Policy. Collection of information shall also be governed by the scope of this Policy.
  • Our website is committed to ensuring that the processing of personal data is above board. All information shall be as accurate as possible and updated if necessary. Should any inaccuracies in Personal Data come to our attention, we shall take all immediate and reasonable steps to correct such information. You have the right to request access to and rectification of Personal Data at any time.
  • We shall keep Personal Data or only the length necessary to justify collecting the data subject’s information.
  • We intend at all times to keep Personal Data confidential.
  • Our site will abide by fair practices in all handling of Personal Data.
  • The Information we collect

  • The information our site collects is two-fold. We collect Personal Data during the registration process. We also collect some Personal identifying information automatically in the course of you accessing this site.
  • Information we may need on registration includes name, email address, and phone number.
  • Automatic collection covers data on your IP address, browser type, length of visit on our site, and geographical information. These aspects of Personal Data are for compliance and service-related purposes.
  • We also collect information necessary to comply with statutory regulations. AML and KYC procedures are a feature of crypto and finance services. Information such as proof of address and passport information may be necessary for such compliance.
  • We shall also collect search, payment and transaction information in your interaction with services on our site.
  • Identifying information, such as name (Surname and first name), your address, e-mail, IP address, geographical information, browser type, ISP, length of visit, website navigation, and phone number.
  • Not all information we collect comes directly from you. Some may be from our third party service providers and public websites. We only collect such information for compliance purposes or to offer better services.
  • The choice on whether to offer information during registration is your own. We will respect refusal to provide such data though you may have difficulty accessing our services.
  • The purposes for collecting and processing personal information

  • Our collection encompasses data that is relevant to the provision of better services on our site. No information is collected if it does not further these ends. This collection also aims at ensuring users get relevant information in the course of our engagement.
  • We will honor user requests to stop processing personal information. Note that this may necessitate the closing of your account and limited access to services.
  • Policy on Disclosure

  • We respect the confidentiality of Personal Data and will take all reasonable steps to protect it.
  • Any information collected from third parties will not be intentionally disclosed. If at any time disclosure is necessary, we will seek your explicit consent except for reasons such as statutory compliance. These are our guiding principles on disclosure.
  • Disclosure of personal information to third parties shall only be for legitimate ends. The disclosure I meant to enhance our services and nothing to beyond those ends. These legitimate ends include fraud prevention, and enforcement of other user agreements on our website.
  • We shall make it a priority to only deal with companies that comply with statutory regulations when it comes to disclosing Personal Data. Legislation like the GDPR forms a useful reference point.
  • At all times users reserve the right to contact us on any concern over the disclosure of personal data. Limiting disclosure to our third parties can also be limiting on the services we can afford you.
  • Privacy rights and user requests

  • We will take all reasonable steps to provide the privacy rights of our users. Users have rights relating to Personal information including but not limited to:
  • The right of access.
  • The right to withdraw consent.
  • The right to erasure, and right to be forgotten.
  • The right to restrict processing and portability.
  • The right to raise complaints to a data controller.
  • Our website has put in place communication channels to ensure that users can notify us of any reservations to the collection or processing of their data in line with the above rights of relevant laws like the GDPR. We shall acknowledge and deal with these requests in reasonable time. Requests to update or delete Personal Data fall under the scope of this provision. We shall take up these requests and make changes within reasonable time.
  • We will only retain Personal Data after such requests only to comply with legal requirements or other legitimate causes as we may deem appropriate.
  • Our commitment to compliance does not necessarily mean that we will disclose information at every instance. Should we feel the demand to disclose specific Personal Data may bring detriment to the fundamental freedoms of user(s), we shall reserve the right to withhold personal information.
  • Information we collect automatically shall not be used in ways beyond the scope of this policy. We shall not use information such as your IP address in ways that contravene the purposes for which they were collected. We shall provide an opt-out mechanism for promotional content that is generated based on the automatically collected information.
  • We shall not intentionally collect any Personal Data belonging to minors below the age of eighteen (18). Our services are not in any way intended to be used by persons below the minimum age. Should such unintended collection come to our attention, we shall take prompt steps to delete such information.
  • The Storage and Security of Personal Information

  • Our website is designed to be a responsible place for the collection and processing of personal data. The website deploys strict protocols to ensure your data is as secure as possible. We cannot guarantee the complete protection of data transmitted through our website.
  • Our site utilizes secure software procedures when completing internal processes. There are procedural protections in place that inform our handling of personal information. We are aware of the ever-present risk of hacking and theft of user Personal financial information and will always commit to the highest standards of safety and storage.
  • We will take all reasonable measures to prevent unauthorized tampering with the personal information of our users. All our collection and processing procedures aim at preserving the integrity of Personal Data.
  • We cannot and will not guarantee the full safety of your personal data when using our services. You bear some risk for the circulation of your personal information on the internet.
  • We cannot guarantee that any information you share with other users on our platform will not be used for nefarious ends. Be mindful of your interactions with other users.
  • We shall notify users of any compromises that affect their Personal Data as soon as it comes to our attention.
  • Users can notify us of any concerns about the integrity of their Personal Data.
  • The Use of Cookies

  • For the record, we collect cookie information when users first access the website. This collection is in line with our commitment to provide excellent services. Our cookie policy governs our use of cookies.
  • Changes to the Privacy policy

  • We reserve the right to update and change this privacy policy in the future. Users should take it upon themselves to look up the policy often. Any major changes that affect the Privacy policy will be communicated to our users.